01 Knowledge base
Guides and answers.
How to set up your store, sync your inventory and get paid.
Blog
Check out our latest news and updates.
Getting started with the Hub
Core, Shop or Growth: which plan fits your store?
The Hub is in every plan. Core is the online store, Shop adds the till, growth and your own brand, Growth is built around your situation. Here is how to choose.
2 min
Hardware & infrastructure
What happens to your data when you cancel your subscription?
When you cancel your RecordFlower subscription, your data is deleted. What exactly is deleted, what is retained, and what can you export beforehand?
1 min
Sales channels
When and how you receive payouts through your webshop
After a successful sale through your RecordFlower webshop, you want to know when the money lands in your account. The amount goes straight into your own Stripe balance and is paid out on that account's payout schedule.
2 min
Getting started with the Hub
Your free trial: how to get the most out of it right away
The trial is a full environment, not a demo. Here is what to set up in the first days so your shop is ready before the trial ends.
2 min
Hardware & infrastructure
What is an iFrame Webshop, and when is it the right choice for your store?
An iFrame is a technical solution that loads an external web page within your own website. For RecordFlower, that means: your full webshop, visible on a page of your existing site.
2 min
Getting started with the Hub
What you need to get started with RecordFlower
You do not need technical knowledge, an existing website or a large inventory. Here is what you do need.
2 min
Sales channels
International shipping and your webshop: what to watch out for
You've decided to sell internationally through your RecordFlower webshop. That opens your store to buyers in dozens of countries. But there are a few practical things to keep in mind.
2 min
Sales channels
Returns and complaints: who is responsible, and how does it work?
A return or complaint is part of selling. As a seller, you are the first point of contact, and our support team is there for you seven days a week.
1 min
Hardware & infrastructure
Hosting, management and updates: what RecordFlower takes care of for you
As a RecordFlower customer, you don't have to worry about servers, software updates or technical maintenance. RecordFlower handles all of that, so you can focus on your stock and your customers.
1 min
Sales channels
Multilingual webshop: how RecordFlower serves buyers in their own language
A buyer who can read your webshop in their own language buys faster. RecordFlower supports nine languages, fully automatically, with nothing for you to translate yourself.
1 min
Sales channels
Stripe and RecordFlower: what is Stripe Connect, and what does it mean for you?
Payments in your webshop run through Stripe Connect, straight into your own Stripe account. What does that involve, and what does it mean for you as a seller?
2 min
Sales channels
How do you process an order through your RecordFlower webshop?
A buyer places an order in your webshop. You receive a notification immediately and handle the shipping; the payment goes straight into your own Stripe account. All from your dashboard.
2 min
Sales channels
How payments work in your RecordFlower webshop
Payments in your RecordFlower webshop run through Stripe, one of the most widely used and reliable payment processors in the world. The process is simple for you as a seller and smooth for your buyers.
2 min
Sales channels
Your store, your rules: how you decide the way you sell
On a marketplace, you sell under the platform's terms. Through your own RecordFlower webshop, you set the rules yourself, from shipping policy to look and feel.
1 min
Sales channels
How does your vinyl webshop rank in Google? SEO explained for record shops
A webshop that's easy to find on Google attracts buyers actively searching for vinyl. RecordFlower offers SEO options that let you improve your webshop's visibility.
2 min