Knowledge base
How-to guides for the Hub, your webshop and your channels
Step-by-step guides on importing stock, connecting your channels and till, pricing per channel and getting paid.
Latest guides
Sales channels
Setting up your own look: how to personalize your webshop through the dashboard
Through your RecordFlower dashboard, you decide how your webshop looks: your logo, your colors, your brand name. Read step by step which settings you control yourself, no web design knowledge needed.
4 min
Hardware & infrastructure
Is your data safe with RecordFlower? Here's what you need to know
You connect your Stripe or Mollie account, your sales channels and your customer data to RecordFlower. It's a fair question: how safe is your data with our platform?
1 min
Hardware & infrastructure
Connecting your own domain to your webshop
One CNAME record at your registrar, a certificate the Hub arranges, and a few things to check before you switch. Step by step.
3 min
Sales channels
Identity verification at Stripe: what you need to know and what to expect
If you choose Stripe during RecordFlower onboarding, you complete a one-time identity verification with Stripe. What does that verification involve, why is it required, and how does it work?
2 min
Sales channels
Are you responsible for paying VAT yourself? Here's what you need to know
Your buyers pay directly into your own Stripe or Mollie account. Filing and remitting VAT stays your responsibility. If your business is established in the EU, RecordFlower calculates the VAT for you at checkout.
3 min
Getting started with the Hub
What happens after the free trial?
Your free trial is ending. What are your options, what changes, and what happens to your data?
1 min
Sales channels
Setting shipping costs in your webshop: here's how
You decide which countries you ship to and at what rate: per order, per item, or by weight, with free shipping above a set amount. You configure it once through your dashboard.
2 min
Sales channels
Selling in 21 countries: how to offer your inventory internationally
RecordFlower is active in 21 countries. Your webshop is accessible to buyers around the world, you decide yourself where you want to ship.
2 min
Getting started with the Hub
When is the Growth plan the right choice?
Growth is the plan for stores and labels whose situation does not fit a standard plan: custom integrations, agreed response times and capacity of their own.
1 min