Orders & Shipping

Shipping to a pickup point or parcel locker: here's how to set it up

Buyers can now have their order delivered to a pickup point or parcel locker instead of at home. Choose DHL ServicePoints, and the buyer looks up the nearest point themselves at checkout. You set it up in a few minutes, per country and per rate.

21 Jul 2026

Orders & Shipping

Setting shipping costs in your webshop: here's how

You decide which countries you ship to and at what rate: per order, per item, or by weight, with free shipping above a set amount. You configure it once through your dashboard.

18 Mar 2026

Orders & Shipping

Returns and complaints: who is responsible, and how does it work?

A return or complaint is part of selling. As a seller, you are the first point of contact, just as on Discogs, and our support team is there for you seven days a week.

17 Feb 2026

Orders & Shipping

How do you process an order through your RecordFlower webshop?

A buyer places an order in your webshop. You receive a notification immediately and handle the shipping; the payment goes straight into your own Stripe account. All from your dashboard.

8 Feb 2026

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